End User Experience

Complete Device and Software Solutions

Technology can transform your business operations, improve processes and enable the agility required in today’s ever-changing market. Delivering a connected and personalized solution to the customer is at the centre of every end user experience.

SOLUTIONS FIRST IN THE MODERN WORLD:

Paragon Micro Canada is consistently at the forefront of technology, offering the most in-demand solutions and services tailored to the customer’s needs. We help companies around the world enable, manage and secure their IT environments. Networked in major cities around the globe, Paragon Micro Canada serves clients in over 70 countries with hundreds of hardware and software deployment tools available.

We understand the priorities required to merge technology with organizational success. Delivering a connected and personalized solution to the customer is at the centre of every end user experience. Our suite of end user experience offerings will transform business operations, improve organizational efficiencies, and reduce financial burden on your IT infrastructure.

Microsoft 365 Solutions

Implementation and migration services
Consulting and adoption services
Teams integration and calling

Cisco Webex and CUCM Solutions

Professional implementation services
Contact centre deployments

Cloud-based Telephony with RingCentral

Design and implementation services

Managed Services

Help desk, DaaS, and CSP solutions

HOW WE HELP:

End User Adoption and Training Services (Microsoft 365):

Standardizing your collaboration strategy under a single platform offers several benefits including ease of management, operational efficiencies, improved network security, and employee productivity. *Optimized for Canadian mid-sized organizations (100+ users) who wish to standardize on the Microsoft Teams platform
Pricing: $19,000 Microsoft Teams: 3-Week Implementation Services
Microsoft Teams Calling: Proof of Concept (PoC):

Let our team of Microsoft-certified subject matter experts deploy and optimize Enterprise Voice in Office 365 within your organization. Our configuration and cost assessment plan will entail discovery workshops and strategic framework for implementation.
Pricing: $10,000 Microsoft Teams: Calling Proof of Concept (PoC)
Collaboration and VoIP:

Connecting you with the latest in digital collaboration tools and IT solutions to improve your organization’s infrastructure performance.
Endpoint Device Management (DaaS):

Our team will enable your IT infrastructure by protecting your organization from external technology threats and optimizing your end user experience.
Help Desk Managed Services:

Paragon Micro Canada has the industry knowledge and experience to handle all of your IT help desk service needs.

THE PARAGON MICRO CANADA WAY:

Our Approach

Consultative Business Strategy Sessions

Our solutioning philosophy puts the customer first. We begin with business-focused strategy sessions with our Client Directors and Solution Architects. We care about people, process, and technology.

Phase 1: Assessment and Design Workshops

Paragon Micro Canada provides technical consulting engagements delivered through our Professional Services Consultants to assess and optimize your IT infrastructure.

Phase 2: Project Delivery - Sourcing and Implementation

Using our global partner network, we source and supply the appropriate hardware and/or software solution necessary for client success. Our implementation and deployment services will ensure a smooth transition on your IT infrastructure.

Phase 3: Optimization and Business Outcome Enablement

Work with our Client Directors and Solutions Architects to measure previously defined success metrics and ensure strategic direction aligns with organizational vision.

Phase 4: Client Testimonial

The relationships we create with our customers is what makes Paragon Micro Canada who we are today. Your feedback is essential to our growth and enables us to maintain an award-winning level of service excellence.

PARAGON MICRO CANADA IT SOLUTIONS