Professional Services

Leading IT Service Excellence

When your IT infrastructure requires substantial changes, Paragon Micro Canada’s professional services team can guide you through the assessment, solutions acquisition, and deployment management necessary for successful IT business outcomes. Our extensive network of cutting-edge infrastructure gives our customers the flexibility to scale at their pace.

PROFESSIONAL IT SERVICES:

Professional IT services provide a number of benefits to your organization, with solutions-based products for your IT infrastructure, networking, and data storage requirements.

Through our customer-driven solutioning philosophy, Paragon Micro Canada is able to conduct strategy sessions specific to the customer’s business outcomes. Our team of industry experts understand the various needs your IT department requires and can provide recommendations to suit any budget or infrastructure needs.

Service Offerings

Cloud Services

Cloud-based services help organizations find a strategic and detailed solution for their IT environment needs. Cloud computing can come in various forms, with on-premises, public, or hybrid cloud options. Paragon Micro Canada can work with your IT department to identify the cloud solution best fit for your organization.

Consulting Services

IT projects can come with several complicated and technical elements, from planning and deployment, to execution and review. Using our solutioning philosophy, we can help you build a plan ideal to your infrastructure needs. Our team of experts have managed and deployed hundreds of hardware and infrastructure projects, regardless of size or type of organization.

Managed Services

Paragon Micro Canada has a proven track record of sound technology expertise, guidance, and execution capabilities. Our range of solutions and services are suited for any size of project or organization, allowing you the flexibility and potential to scale at your pace.

HOW WE HELP:

Infrastructure Flexibility:

Having the ability to scale your resources as required gives your organization the agility necessary in the modern workplace. Our subscription-based solutions and services can reduce or even eliminate capital expenditure, maximizing the effectiveness of your IT budget.
Managing Budgets:

Our subscription-based service is an operational IT expense, therefore enabling you to reduce your capital expenditure and streamline your taxation bill. Our solutions maximize the effectiveness of your IT budget and have the additional advantage that your infrastructure will not depreciate over time, unlike an outright purchase.
Cutting-Edge IT Hardware and Software:

It can be challenging for companies to stay at the forefront of technology due to the consistent fast pace in industry advancements. Our partnerships with leading technology vendors enable us to offer the most cutting-edge solutions to our customers, ensuring you are always up to date with the latest hardware and software.
End of Life Cycle:

Managing the lifecycle of your IT assets can be challenging and costly, but our subscription-based service enables us to guarantee the cost of buy back and take care of IT recycling and disposal, maximizing your return on investment and avoiding the value of your IT infrastructure decreasing.
Scalable Workforce Needs:

We understand that your workforce evolves as your organization grows. Having the ability to respond swiftly and adapt to market changes is critical. Our solutions can be scaled up or down as necessary to suit your requirements, resulting in a more cost-effective solution for your company and enabling business agility.
Network Security:

Managing your IT environment will come with its share of security threats. Viruses, data hackers, spammers, and other internet-based attacks can leave your network vulnerable and exposed. Paragon Micro Canada has the solutions you need to manage all of your endpoint security needs and keep your IT infrastructure operating smoothly.
Backup and Disaster Recovery:

If something were to happen to your company’s data or IT environment, your network infrastructure must be ready to respond. Many organizations use cloud backup solutions for their disaster recovery needs, meaning their data is stored off-site at an external location.
Help Desk Support:

Help Desk support services are required for any business. If your organization is large enough, typically an internal IT team can handle those needs. However, smaller organizations may find that offloading IT operations makes more sense, freeing your internal team to handle more pressing infrastructure projects.

THE PARAGON MICRO CANADA WAY:

Our Approach

Consultative Business Strategy Sessions

Our solutioning philosophy puts the customer first. We begin with business-focused strategy sessions with our Client Directors and Solution Architects. We care about people, process, and technology.

Phase 1: Assessment and Design Workshops

Paragon Micro Canada provides technical consulting engagements delivered through our Professional Services Consultants to assess and optimize your IT infrastructure.

Phase 2: Project Delivery - Sourcing and Implementation

Using our global partner network, we source and supply the appropriate hardware and/or software solution necessary for client success. Our implementation and deployment services will ensure a smooth transition on your IT infrastructure.

Phase 3: Optimization and Business Outcome Enablement

Work with our Client Directors and Solutions Architects to measure previously defined success metrics and ensure strategic direction aligns with organizational vision.

Phase 4: Client Testimonial

The relationships we create with our customers is what makes Paragon Micro Canada who we are today. Your feedback is essential to our growth and enables us to maintain an award-winning level of service excellence.

PARAGON MICRO CANADA IT SERVICES

SERVICES