Subscriptions Overview
Your Switchvox Subscriptions & Maintenance Plan includes three things:

- Technical Support
Subscriptions are available in Gold and Platinum plans that dictate the level of technical support service you have access to.

- Software maintenance
Software updates can include major releases, minor point-code releases, and bug-fix releases.

- User-extension Licenses
Each phone-type extension needs a Subscription.

Support for Virtualization

- +Virtual: Switchvox support for VMware lets you take advantage of your existing virtual environment, and eliminate the need for costly, dedicated voice appliances. A matching number of Switchvox +Virtual Subscriptions is required for each of your phone-type subscriptions.